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Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

  • Submit inquiry forms or booking requests
  • Communicate with us via email
  • Interact with our website

This information may include your name, email address, travel preferences, and any other details you choose to share.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information about our services
  • Process bookings and coordinate journey arrangements
  • Communicate important updates regarding your travel plans
  • Improve our services and website functionality
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in delivering our tourism experiences
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Lodge a complaint with relevant data protection authorities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: [email protected]
Address: 742 Wilderness Trail Avenue, Vancouver, BC V6B 2K9, Canada

Effective Date: August 26, 2026

comet-leap

Authentic wilderness experiences across Canada.

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